As with so much of human behaviour, turnover is socially influenced. “A core idea behind our turnover-contagion research is that people are herd animals. We take our cues from others,” explains Will Felps, a management professor at the University of New South Wales in Sydney. “It’s like in the wildlife documentaries, where a herd of water buffalo will bunch up at the edge of a river they are collectively considering crossing. They’ll wait for a few brave ones to jump in and make it across before doing so themselves.”
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